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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
3.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance Benefits are good

Cons

CEO just made the RTO policy without listening to people

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First Command Financial Services Response
1y
Thank you for sharing your review of First Command. Many of our employees and independent Advisors tell us they find the work-life balance (or integration) to be a compelling element of a career with us. We offer qualifying employees a competitive package of benefits, including the Employee Stock Ownership Plan (ESOP), which the company entirely funds. We’d like to clarify that the return-to-office policy was developed with careful consideration and open communication. Our CEO values transparent communication and trust, and this has been a key focus throughout the process. The hybrid work policy has been a topic of discussion in various company forums, including our regular Town Halls and Forums, where employees asked questions and shared concerns. These conversations are essential to ensuring that decisions are made with input from across the organization. We understand that change can be challenging, and we’re committed to supporting our team through this transition. If you have additional concerns or suggestions, we encourage you to reach out directly to your manager or HR so that we can continue to address them constructively. Thank you for sharing your feedback.
1.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

FC has great benefits, including on-site gym.

Cons

Top heavy leadership, severe lack of communication between teams, top leadership is delusional as to what's going on and how well things are going.

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First Command Financial Services Response
1y
Thank you for sharing your perspective with us. We appreciate your positive comments on our benefits, including the on-site wellness center. Your feedback on communication and leadership will be shared with our executive leadership team.
2.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro is you learn a lot of new languages because they’re constantly changing their platforms.

Cons

Leadership that isn’t fit for leadership positions, overworked and underpaid. Other fly under the radar making those who do work, do their work too. 10/10 I’d keep looking elsewhere. You’ll get paid more, you’ll enjoy your work more, and you won’t be a part of a scam of a company.

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First Command Financial Services Response
1y
Thank you for sharing your perspective. Our team takes pride in our Mission of coaching military personnel and their families in their pursuit of financial security. First Command is constantly evolving, as our clients do, and looking for ways to elevate their experience to better serve them. In turn, our employees and Advisors experience (and many times are the drivers of) some of that positive change you've alluded to in your review. The commitment you'll find in our employees to our Mission is not common. We often hear from many of our employees and Advisors that serving this community in a meaningful way is one of the most compelling elements of a career at First Command. This is what makes positive change at First Command possible. We've heard your feedback and will be sharing it with our executive leadership team. We wish you well in your next endeavor.
Viewing 283 - 285 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.