Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "great training and place to start" ((in 21 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Commission and compensation is confusing." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (576 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

5.0

Nov 5, 2024

Great Team

Investment analyst

Recommend

CEO approval

Business Outlook

Pros

Good Process and Smart People

Cons

I don't have any cons

First Command Financial Services Response

1y

Thank you for sharing your review of First Command. Your comment regarding processes and smart co-workers is important to us. We are in a critical stage in our company's growth where both good processes and smart employees will be required to meet our goals while advancing on our mission of coaching military personnel and their families in their pursuit of financial security.

5.0

Oct 30, 2024

Benefits, Balance and Board Games

Sr instructional designer

Recommend

CEO approval

Business Outlook

Pros

First Command has all the benefits! I love having a free financial advisor -- we probably wouldn't have sought these services otherwise. The ESOP is going to make a huge difference for me and my husband -- we wouldn't have enough to retire otherwise! The culture here is great -- not at all toxic. In my department there is a respect for work-life balance and I'm not micromanaged. There's trust, and autonomy as a result. The campus clubs are great too! Board Together, the board game club, is what I look forward to every Wednesday! Every month there are a handful of fun events that help keep work morale up and positive attitudes, including multicultural functions. There's a concierge to buy lunch on site and plenty of spaces to meet or relax. Oh, and did I mention the free gym?! So much to enjoy at First Command.

Cons

The company recently changed from a hybrid schedule of 2 days in office to 3 days in office. It's disappointing and creates a fear that remote work will be eliminated all together in the future.

First Command Financial Services Response

1y

Thank you for taking the time to leave your thoughtful review of First Command. You mentioned several benefits available to qualified Home Office employees and we are thrilled to hear that you are maximizing them. As an employee-owned company, a valuable benefit we offer is an Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. Additionally, Home Office employees are encouraged to engage with one of our fully licensed and registered Advisors to create personalized financial plans that work for them. Campus life wouldn't be the same without our clubs and the on-site wellness center and gym. We appreciate you taking the time to share your feedback and advice to management. We will be sharing this with our executive staff.

3.0

Oct 28, 2024

Good folks, bad decisions

Creative

Recommend

CEO approval

Business Outlook

Pros

The people at this company care. The in office days do have fun stuff to do. I have creative freedome

Cons

The move to 3 days in office was a bad one. It costs me time, money, and productivity. Please go back.

First Command Financial Services Response

1y

Thank you for sharing your experience with First Command. We agree with your comments expressing how our employees care. We often hear from Home Office team members and Advisors that our mission of coaching military personnel and their families in their pursuit of financial security is one of the most compelling elements of a career here. Regarding your thoughts on our hybrid work model, one of many benefits we offer our Home Office employees, our recent adjustment to our hybrid policy is grounded in our core values of courage, love, and effectiveness, and is directly tied to the level of collaboration and communication needed as we face the complex challenges and opportunities of transformation already underway with the goal of better serving our military clients and their families. We appreciate you sharing your advice to management and we will be sharing it with the executive leadership team.

Viewing 286 - 288 of 576 Reviews

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Fort Worth, TX

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