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First Command Financial Services

Engaged Employer

First Command Financial Services reviews about "hour"

89% positive business outlook

Reviews by job title

27 reviews
5.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Employer to work for.

Cons

Low Pay for the hours and expectancy of work

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First Command Financial Services Response
5y
Thank you for sharing your positive experience working at First Command. We are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your perspective.
5.0
Aug 30, 2021

A Great Company

Recommend
CEO approval
Business Outlook

Pros

Great work environment! I learned a lot regarding investment and insurance companies! Loved my position. The amount of hours you work can be based off how much work you have.

Cons

Even though you learn a lot there was little room to move up within the company.

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First Command Financial Services Response
4y
Thank you for taking the time to share your positive experience. At First Command, we maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. We are committed to creating and sustaining a supportive culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback from our employees is part of that commitment, so thank you again for taking the time to share your experience.
5.0
Mar 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule good salesmanship practice paid licensing

Cons

long hours sometimes inconsistent pay client acquisition is difficult for some

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First Command Financial Services Response
4y
Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Four out of five First Command Financial Advisors come from the ranks of veterans and military spouses. One of our most valuable offerings is the Fast Start program, which provides intense professional development to prepare new people for success as independent Advisors. Some of the benefits of that program include paying new Advisors during the training period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your feedback and thank you for taking the time to share your experience.
3.0
Apr 26, 2022

Meh...

Recommend
CEO approval
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Pros

There were several positive things about my job - my coworkers were great and I still keep in touch with them.

Cons

Some EAs had WAY too much to do, while others were board to tears. Definitely a popularity contents, which isn't a great fit for someone like myself who is more introverted and does not go to happy hour with the team. EAs were also not seriously considered for advancement to other positions.

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First Command Financial Services Response
4y
Thank you for taking the time to share your experience working at First Command. We seek to attract and retain talented people by providing employees with opportunities to enhance their professional knowledge and develop leadership skills. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback from our employees is part of that commitment, so thank you again for taking time to share your experience.
2.0
Dec 17, 2022
Recommend
CEO approval
Business Outlook

Pros

The team will celebrate people’s birthdays

Cons

Pay, turnover, long hours, low staffing, inequality

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First Command Financial Services Response
3y
We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Your comment on compensation is an important one. We offer competitive pay and benefits to employees in our Home Office in Fort Worth, Texas. Local Advisors are responsible for the pay and benefits they offer to their office managers and other support staff professionals in our local offices. In all cases our goal is to attract the best employees and reward them for committed service. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights, so thank you for taking time to share your perspective.
5.0
Apr 15, 2021

Love my job

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Pros

I love the flexibility, my co-workers, the opportunity on working on various platforms and systems.

Cons

Although I’m being part-time, I work many hours and don’t get any PTO.

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First Command Financial Services Response
5y
Thank you for sharing some of the benefits of working at First Command. We are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your perspective.
3.0
Aug 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Rewarding, mostly great clients, lots of opportunity

Cons

High sales quotas, long hours, difficult work life balance, commission only after nine months

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First Command Financial Services Response
4y
Thank you for taking the time to share your experience as a First Command Financial Advisor. We are committed to creating and sustaining a culture that inspires our employees and Advisors and makes them feel appreciated and supported. As you note, the Advisor role can be challenging. However, it also comes with many opportunities. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Through the program, Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. Advisors are offered a full array of employee benefits and are salaried during the training period. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We appreciate your feedback and thank you for taking the time to share your experience.
5.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Cares about the well being and financial future of servicemembers and their families

Cons

Long hours, You have to build your own business by prospecting on evenings/weekends

avatar
First Command Financial Services Response
4y
Thank you for taking the time to share your experience as a First Command Financial Advisor. The mission of the company is incredibly important to our Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Through this hard work and dedication, they learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. We appreciate your feedback and thank you for taking the time to share your experience.
5.0
Aug 1, 2022

The best job I’ve ever had!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

schedule flexibility, making up hours is easier than other similar jobs, paid vacation, allows staff to work remotely if/when needed, bonuses, growth opportunity, teamwork culture, the admin staff works together to help each other at all times. I feel appreciated and valued by my superiors and peers.

Cons

I don’t think there are cons, but these are areas of improvement instead: Lower than average hourly wages, paid monthly instead of biweekly, and no medical or dental insurance; but again, these were not dealbreakers for me, but may be for others.

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First Command Financial Services Response
3y
Thank you for sharing some of the benefits of working at First Command, including scheduling flexibility, a strong culture and supportive teams. At First Command, we are committed to providing our employees and Advisors with extensive training and opportunities for professional growth. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. We appreciate you taking the time to share your experience.
3.0
Aug 4, 2018
Recommend
CEO approval
Business Outlook

Pros

- First Command as a company is dedicated to their mission of "Coaching those who serve in their pursuit of financial security". - They are working on rebranding themselves to get back more to their roots - Most of the advisors truly care about their clients and put the client’s needs first - The Home Office support team is on par with the best in the industry - They will pay for you to get your FINRA licenses - For the most part, you control your calendar, so you are able to work in family events/dr appointments (double-edge sword; more below) - Descent chances for transition bonuses if you can meet their expectations, during the W-2 employment phase. Fairly good pay and compensation structure once you are independent as long as you can be a high producer. - Many great opportunities to advance if you want, but they will not pressure you to do so.

Cons

- There is a BAD "Frat-Boy" mentality and favoritism among the District Advisors, which can make for an unhealthy work environment. - The District Advisor (DA) can make or break your career. If you end up having any type of personality conflict with them, they can disengage from your business which can make it very hard to succeed. - The pay & compensation structure while you are a W-2 employee (a 9 month observation period) is somewhat low for the industry, especially considering they will NOT pay you any commissions on products sold during this time, however, the bonuses can help. - Current restrictions to soliciting on military bases makes it very difficult to meet clients that fall within your target market while new minimum income restrictions to work with non-military eliminate many well qualified people that could use the expertise. - Much of the leadership is out of touch with the current demands on the military (again, target market) and they expect that the clients can just take off work to meet with you whenever. While this might have been true in the 90’s and early 2000’s, the reality is that our military men and women are taxed on their time already. - With your core market being military and having frequent moves, you end up losing the clients you've built strong relationships with due to overly strict territorial boundaries. To make matters worse, since you've already serviced most of their needs, there is not much incentive for their randomly assigned new advisor to take the time to give them the same service you gave them. This ends up to an inconsistent experience for many clients. - If you're fortunate enough to make it through the hourly/salary phase and become an Independent Contractor (IC), be prepared to spend several thousand dollars right out of the gate for overpriced laptops, home office support fees, office bills, and many other on-going "business expenses". - Their idea of work/life balance is allowing you to pick which 60 hours you work each week, even once you launch your own business as an IC.

Viewing 4 - 6 of 27 Reviews

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