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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Customer Support Associate reviews

      3.6

      75% would recommend to a friend

      (18 total reviews)
      avatar

      Ritesh Idnani

      69% approve of CEO

      69% positive business outlook

      Ratings by category

      5.0

      Senior management

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.1

      Culture & values

      3.8

      Compensation and benefits

      3.4

      Career opportunities

      Customer Support Associate employees have rated Firstsource Solutions with 3.6 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Support Associate professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      18 reviews
      5.0
      Feb 17, 2022

      Actually It was good .

      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I didn't get a good team leader otherwise I had never left this company

      Cons

      Only working time they will force you to complete your 8 hour . They won't disturb you after 8 hour .

      5.0
      Jun 9, 2021

      A great place to work and the organization is incomparably the best

      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) covid care measures are excellent 2)5 days working and 2 days off helps us to balance our work life and personal life 3)team mates are supportive and the management is supportive 4)transportation facility during covid situation & conducting covid vaccine and covid test drives 5)best trainers and overwhelming group of management 6) encourages to give our best 7)Teammates are supportive and the management is transparent 8)The team members starting from trainers, to mamagers we have the best 9)we have a excellent working environment

      Cons

      I hardly think if any dislikes to be honest I'm self satisfied and proud to work in an reputed organization

      avatar
      Firstsource Solutions Response
      5y
      Thanks for sharing your positive experience and it's great to know how contented and trusted you feel at work. Providing an enabling work environment to Firstsourcers is extremely important to us as we continually work towards enhancing it. Wishing you a fulfilling career with Firstsource.
      Viewing 13 - 15 of 18 Reviews
      Related searches: Firstsource Solutions Customer Support Associate jobs | Firstsource Solutions Customer Support Associate salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
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      Glassdoor has 4,347 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.