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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(205 total reviews)
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Ritesh Idnani

91% approve of CEO

85% positive business outlook

Reviews by job title

205 reviews

Reviews about "Career Development"

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1.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Only Remote work - that’s it

Cons

Low pay . Unrealistic expectations, no training , favoritism amongst management. No job security . No PTO - terrible communication.

1.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work and the lead ship was good.

Cons

Their was practically no real training that actually help you do you job. They stated that the would increase you pay by $0.50 for 3 months until the max amount of 23 dollars. When it was time to make the increase then suddenly stipulations were added that they never told you about before hiring you. They fired the entire team without any notice or warning and all on one phone call. There was no severance pay or any follow up pay outside of your pay check. They didn't care if you were with the company for 15 years, everyone was let go at once.

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Firstsource Solutions Response
1y
Thank you for taking the time to share your feedback. We’re grateful for your mention of the positive aspects of your time as a Firstsource, such as remote work and leadership support. We believe in the importance of work life balance, flexibility, and solid leadership and are glad that this was part of your experience. We're sorry to hear that, beyond this, your time with the company did not meet your expectations. While we can’t speak to the specific circumstances you described, we understand how difficult it can be when communication doesn’t feel clear and consistent. We of course encourage all concerns to be brought to our HR support for immediate addressal and clarification as we strive to provide fair opportunities and transparent information to all Firstsourcers. We take concerns like yours seriously as we continue to evaluate and improve our processes. We appreciate your feedback and wish you all the best moving forward.
5.0
May 30, 2025

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

Great work environment. Lot of opportunities to grow.

Cons

None that I know of.

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Firstsource Solutions Response
1y
Thank you for your positive feedback! We're glad to hear that you're enjoying the work environment and finding ample opportunities for growth. It's encouraging to know that your experience so far has been smooth and fulfilling. We’ll continue striving to maintain and enhance this positive atmosphere.
Viewing 7 - 9 of 205 Reviews

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