Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 38 reviews)); "The culture here is great" ((in 38 reviews)); "Benefits are good" ((in 22 reviews)); "They also have great training on the Federal Employee market." ((in 21 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

88% would recommend to a friend

(578 total reviews)

Mark Steffe

92% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.0

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

578 reviews

Corporate Careers

Financial Advisors | Transitioning Military

4.0

Feb 3, 2026

Flexible schedule and nice atmosphere

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Enjoyed worked with great people and had great bosses

Cons

Not much room to grow or pay

First Command Financial Services Response

5mo

Thank you for taking the time to share your experience with First Command. We're committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family, and we're glad you enjoyed your experience with your colleagues. Regarding pay, local Advisors are responsible for the pay and benefits they offer to their office managers and other support staff professionals in our local offices. Thank you for offering your perspective, and we will share your comments with our Leadership team.

Corporate Careers

5.0

Jan 7, 2026

A Professional Home Away From Home

Director, enterprise architecture

Recommend

CEO approval

Business Outlook

Pros

Working at First Command has been an incredible experience, especially as someone who moved from Sweden to Texas. Transitioning to a new country and career at the same time can be daunting, but the environment here made it seamless. What stands out most is the authentic and inclusive culture. It isn’t just "corporate speak"—the First Command family is genuinely enthusiastic about what they do and focused on doing it with the highest level of professionalism while keeping it down to earth and humble. The work environment is excellent, striking a perfect balance between being high-achieving and deeply supportive. If you are looking for a workplace that values transparency and offers a truly great culture, I can’t recommend First Command enough. It has been the perfect place to start my American professional journey. It might even be where I end my professional journey.

Cons

Coffee could taste more like...coffee

First Command Financial Services Response

6mo

Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We value your feedback and thank you for telling your story.

2.0

Dec 15, 2025

Good till it was not

Senior scrum master

Recommend

CEO approval

Business Outlook

Pros

Used to be a great company

Cons

Now management does not listen to the employees

First Command Financial Services Response

6mo

Thank you for sharing your perspective with us. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism is part of that commitment. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. We will be sure to make our leadership aware of your concerns so we can continue to improve.

Viewing 10 - 12 of 578 Reviews

Jobs at First Command Financial Services

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Fort Worth, TX

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First Command Financial Services

First Command Financial Services reviews

Ratings by category

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Flexible schedule and nice atmosphere

A Professional Home Away From Home

Good till it was not

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