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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

574 reviews
3.0
Dec 2, 2025

Be careful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with when they are below management level.

Cons

Be careful, just a couple of small mistakes and you are done, they say they want to work with you but once you have that red mark, best to get resume updated. The amount of time you have been there and what you have to offer doesn’t matter at that point.

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First Command Financial Services Response
6mo
Thank you for sharing your perspective with us. I'm sorry to hear about your negative experience. As an employee-owned company, First Command is committed to creating and sustaining a culture that inspires and rewards our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. We will be sure to make our leadership aware of your concerns so we can continue to improve. Again, thank you for taking the time to share your experience.
4.0
Dec 2, 2025

New HIre

Recommend
CEO approval
Business Outlook

Pros

Seamless onboarding experience. Culture of the team allows to bring your authentic self.

Cons

Comparatively a small broker dealer that has limited offerings compared to the industry.

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First Command Financial Services Response
6mo
Thank you for your review and for sharing your positive experience with onboarding and company culture. First Command is more than a broker-dealer, we're a full-service financial services company that offers a wide range of products and services to help our clients in their pursuit of financial security. Beyond brokerage accounts, First Command offers a full suite of managed account solutions, life insurance and annuity products, and many others.
Recommend
CEO approval
Business Outlook

Pros

Great leadership Helping military families

Cons

Independent contract after the initial 9 months

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First Command Financial Services Response
6mo
Thank you for sharing your positive experience and for the time you spent at First Command. We are glad you found value in our leadership and our commitment to helping our Nation's military families pursue their financial goals. We understand your concern about transitioning to an independent contractor role after the initial nine months. This model is designed to empower our Financial Advisors with the flexibility and autonomy to build their own business while continuing to serve our clients with the full support of our Home Office resources. Many advisors find this structure rewarding because it allows them to control their schedule, grow their practice, and maximize earning potential, while staying connected to a mission-driven organization.
Viewing 10 - 12 of 574 Reviews

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.