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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

88% would recommend to a friend

(578 total reviews)
avatar

Mark Steffe

92% approve of CEO

89% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

578 reviews
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people in the office

Cons

Pay is not that great

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First Command Financial Services Response
1mo
Thank you for taking the time to share your feedback and for your time with First Command. We appreciate your perspective and are glad you had a positive experience with the team. We also value your input on compensation and recognize the role it plays in overall job satisfaction. As you noted, the Advisor role can be challenging, but it also offers meaningful opportunities. Our Advisors complete a comprehensive training program to help them build their business, serve clients and provide face-to-face financial coaching. Many find the experience rewarding through the support they receive and the impact they have helping those who serve pursue long-term financial security. Thank you again for your feedback.
5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
2mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Some times work is good

Cons

Some times work is bad

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First Command Financial Services Response
2mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
Viewing 4 - 6 of 578 Reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.