Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 38 reviews)); "The culture here is great" ((in 38 reviews)); "Benefits are good" ((in 22 reviews)); "They also have great training on the Federal Employee market." ((in 21 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

88% would recommend to a friend

(578 total reviews)

Mark Steffe

92% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.0

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

578 reviews

Corporate Careers

5.0

Dec 15, 2025

An employer who cares

Qc compliance analyst

Recommend

CEO approval

Business Outlook

Pros

This company really cares about its employees. Lots of events for employees, ERG groups, training opportunities.

Cons

No cons to provide at this time.

First Command Financial Services Response

6mo

Thank you for sharing your story and experience. At First Command, we’re committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of our corporate family. We’re glad you find value in the opportunities we offer for wellbeing and professional development.

3.0

Dec 2, 2025

Be careful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with when they are below management level.

Cons

Be careful, just a couple of small mistakes and you are done, they say they want to work with you but once you have that red mark, best to get resume updated. The amount of time you have been there and what you have to offer doesn’t matter at that point.

First Command Financial Services Response

7mo

Thank you for sharing your perspective with us. I'm sorry to hear about your negative experience. As an employee-owned company, First Command is committed to creating and sustaining a culture that inspires and rewards our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. We will be sure to make our leadership aware of your concerns so we can continue to improve. Again, thank you for taking the time to share your experience.

Corporate Careers

4.0

Dec 2, 2025

New HIre

Sales supervision principal

Recommend

CEO approval

Business Outlook

Pros

Seamless onboarding experience. Culture of the team allows to bring your authentic self.

Cons

Comparatively a small broker dealer that has limited offerings compared to the industry.

First Command Financial Services Response

7mo

Thank you for your review and for sharing your positive experience with onboarding and company culture. First Command is more than a broker-dealer, we're a full-service financial services company that offers a wide range of products and services to help our clients in their pursuit of financial security. Beyond brokerage accounts, First Command offers a full suite of managed account solutions, life insurance and annuity products, and many others.

Viewing 13 - 15 of 578 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

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Experience Research & Design Manager

Senior Digital Product Owner, Client Portal

Employment Specialist

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First Command Financial Services reviews

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An employer who cares

Be careful

New HIre

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