Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 631 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (157) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "great training and place to start" ((in 23 reviews)); "Benefits are good" ((in 22 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 12 reviews)); "Low salary provided by organisation" ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What First Command Financial Services locations have received the highest employee ratings?

Colorado Springs , Annapolis , San Antonio , San Diego , Charleston , Dallas-Fort Worth , Fort Worth

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(574 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

574 reviews

Financial Advisors | Transitioning Military

4.0

Nov 6, 2025

Good company.

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good computer culture and perks. Office and gym was nice. They spend money.

Cons

More responsibility than I could handle, or was willing to handle, for my pay, at least.

First Command Financial Services Response

6mo

Thank you for your review and for the time you spent with First Command. We’re glad you found value in our office environment, technology resources, and workplace culture. Your feedback about role responsibilities and compensation is important, and we appreciate your candor. We remain committed to maintaining clear role expectations and aligning workload and rewards appropriately across the organization. We wish you continued success in your career journey.

5.0

Nov 5, 2025

So far so good!

Senior solutions architect

Recommend

CEO approval

Business Outlook

Pros

Having come from a big corporate entity, I was a little apprehensive coming to First Command given this is the 'smallest' company I have ever worked for. Smallest it may be but so far, I have found it to be one of the biggest in terms of culture and impact. Working for a company with an actual mission is one thing but a mission that has a profound effect on our country's hero's quality of life is something else. It makes that daily grind a little more bearable and invokes an attitude of what else can I do and how can I make it better. So far everything has been great, the organization is going through changes and improvements, and I am happy to be at the forefront of it.

Cons

I have only been here a little over three months so far, I haven't found any cons yet, but I will say the health insurance coverage/premiums could be better.

First Command Financial Services Response

6mo

Thank you for this thoughtful review and for choosing to grow your career with First Command. We’re so glad to hear that your transition from a larger organization has felt meaningful and mission-driven. We also appreciate your feedback on our benefits. While we continuously review our offerings, we encourage all employees to explore the wellness resources and employee assistance programs available to help maximize their benefits experience. We're excited to have you on board.

4.0

Oct 13, 2025

Transformation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Stable and reliable career - Recent investments in technology

Cons

- Emphasis on in office collaboration and meetings - Empowerment not consistent across organization. Many decisions falling to ELT

First Command Financial Services Response

7mo

Thank you for being part of our continued transformation. We appreciate your recognition of our recent technology investments and your honest feedback around empowerment and collaboration. We’ll continue to focus on building an environment where leadership is accessible, collaboration is meaningful, and all team members are equipped to drive impact. Your insights help shape how we move forward.

Viewing 13 - 15 of 574 Reviews

Jobs at First Command Financial Services

Administrative Assistant

Senior Digital Product Owner

Senior Experience Researcher and Designer

Digital Product Owner II

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Good company.

So far so good!

Transformation

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