employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions Quality Analyst reviews

4.6

87% would recommend to a friend

(23 total reviews)
avatar

Ritesh Idnani

92% approve of CEO

94% positive business outlook

Quality Analyst employees have rated Firstsource Solutions with 4.6 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Quality Analyst professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Quality Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

23 reviews
4.0
Sep 29, 2023
Recommend
CEO approval
Business Outlook

Pros

My leadership is supportive, my hours are flexible, I work remotely

Cons

Internally prompted employees make less than external hires

avatar
Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We greatly appreciate your feedback about our supportive leadership, flexible work hours, and remote work opportunities. We are committed to providing a positive and empowering leadership environment. Our leaders play a crucial role in fostering your growth and success within the company. Our goal is to provide an environment where you can manage your work in a way that suits your needs and lifestyle. Your hard work and dedication are at the core of our success, and we want to ensure that your compensation reflects the value you bring to our organization. Due to this, we are committed to reviewing and fine-tuning our compensation structures to ensure that employees, whether promoted internally or hired externally, are fairly and competitively compensated. We appreciate you taking the time to share your thoughts. Your insight will assist us when reflecting on how to make improvements to our process in the future.
1.0
Jul 4, 2023

Salary hike

Recommend
CEO approval
Business Outlook

Pros

Good place for freshsers. Can learn things quickly.

Cons

Salary hike cannot be expected. Even if you get promotion you cannot expect much hike in your salary and in this if you get promotion there won't be annual appraisal for that particular year.

avatar
Firstsource Solutions Response
3y
Thank you so much for sharing your experience with us. We take great pride in providing a nurturing environment for fresher’s to kick-start their careers and acquire new skills rapidly. We are continuously reviewing and benchmarking our compensation practices to ensure they remain fair and in line with industry standards. We strive to provide fair and meaningful appraisals. We are committed to enhancing our performance evaluation processes to ensure that high-performing individuals are appropriately recognized and rewarded.
4.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Wfh, Wi-Fi reimbursement. System provided by the company

Cons

Escalation, politics. No support from management

Viewing 13 - 15 of 23 Reviews

Glassdoor has 4,380 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.