InComm reviews

3.8

71% would recommend to a friend

(778 total reviews)
avatar

Brooks Smith

56% approve of CEO

66% positive business outlook

InComm has an employee rating of 3.8 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InComm employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

778 reviews
1.0
Jan 5, 2018

Don't expect to be compensated fairly if you work your way up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Portland office employees (for the most part) are pretty cool - Snacks/meals - Decent coffee

Cons

- Benefits package is trash - If you're a woman you will not be paid what the men with your title are making - Raises are a joke across the board, the only way to get a decent raise is to get "promoted" and then HR will say "we can't go above x% because it is policy" ... as a privately held company, who are you trying to impress? We also know this isn't actually the truth because people have gotten insane raises when they had competing offers or if they were beloved by their director - HIGH turn over - If certain teams don't like you they will actively sabotage you (like removing you from meeting invites and making sure you never get added back despite repeated requests) and make sure things don't get pushed through, even if it harms them. - Very few opportunities to move up and if they do move you up and promote you HR will work out ways to not actually increase your wages per your contract (you will get 1/2 of your pay increase for the rest of the year, and then your full pay increase next year)

1.0
Aug 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is relatively competitive. Depending on department, one or two work from home days. Gym in the main office and they will pay for either a parking spot or public transportation.

Cons

Stay away from here if you can. You have been warned. It is a black hole for talent and there's very good reason no person worth their salt stays. People are "promoted" based on time served or favoritism and not by the quality of their work. Extremely poor communication. Rash decisions made daily by leadership and management without a care for people's lives. Lower level employees can be okay, but the higher up you go, the worse the people are. Management is literally incapable of taking responsibility for anything and will throw you under the bus any chance they get. For a "technology" company, the technology is light years behind for employees and causes day to day issues. If you think you're joining a modern day tech company, you will be massively disappointed. At a recent town hall, there was even talk of taking away work from home days and becoming even less flexible. Instead of changing with the times, this company is literally moving backwards. Leadership is lucky it is a private company because if it were public and shareholders saw the dysfunction, they would be long gone. If you do choose to work here, document everything starting day one. Be wary of everything you say and do because someone will find a way to use it against you.

3.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

-Health benefits are competitive -Fitness center available for InComm employees in office building -Office is centrally located in downtown Atlanta, across from Centennial Olympic Park -Depending the department, you have flexible schedules where you can work from home once or twice a week. -Paid parking across the street or paid public transit passes available -If you get to know the right people and build a good reputation, you can find movement and growth within the company. -The work culture is pretty casual, jeans are acceptable attire M-F. -Depending on what team you work for, management is great at listening, being supportive and providing autonomy.

Cons

-HR and upper management could do a better job of compensating employees who have worked their way through the ranks. HR has a rule that you cannot make more than a 15% increase within a year, regardless of what the budget is for a role. Some managers can get them to go a bit higher, but this puts internal candidates at a major disadvantage when moving up the ranks. -Most of the time business as usual is organized chaos. This makes things especially difficult for customer facing roles when you also have little information to share with customers to reassure them. -Internal teams who are not customer facing have little sense of urgency. SLAs are often not met. -The Channel Solutions team is very difficult to work with. -Resources are very misaligned. There are people who barely have enough work to fill a 20 hour work week, while you have others working 60-70 hours. -On your last day, HR will literally confiscate your laptop bag and give you a trash bag to take your stuff home. So be sure to bring a backup on your last day.

Viewing 16 - 18 of 778 Reviews

Glassdoor has 893 InComm reviews submitted anonymously by InComm employees. Read employee reviews and ratings on Glassdoor to decide if InComm is right for you.