InComm reviews about "team"

High turnover, sense of uneasiness whether you're next to be let go or not, no clear career growth path or opportunities for business analysts, and very little employee appreciation = low moral

Company grew too fast and many things went undocumented. Currently trying to catch up and document certain things so that if a person leaves a position it does not cause havoc. Also, certain teams are not held accountable and you need to attempt to coral these teams in to accomplish certain daily issues.

Training is SHORT AND RUSHED. Place feels like a jail. Extremely low moral. No job security. HIGH TURNOVER RATE! I REPEAT, HIGH TURNOVER RATE! HR is crappy. Time off.. ie (Sick leave, pto, unplanned time) pretty much non existent. Very unclear system. You get 8 occurrences, and they terminate you. Meanwhile being 1 minute late, is an occurence. Yea, bs right? We were told of a completely different point system in training only to get to the floor and realize those were lies. You cannot speak with your neighbors. Cameras are on you everywhere. You can't even so much as lean back in your chair or someone will come and tell you to stop. Not to mention the way the business is run. You're pretty lying to scammed customers about receiving lost money back. They'll never get it. They will just be entered into a never ending cycle of sending paperwork in order to make it seem as though they will. Team leads are never around for help. I didn't even last 90 days with this company before I was terminated. THIS JOB DOES NOT SEEM LONG TERM, ITS GREAT IF YOU NEED A JOB DESPERATELY BUT I ADVICE TO KEEP YOUR OPTIONS AND CONTINUE TO APPLY ELSEWHERE AS IT IS VERY LIKELY YOU WILL NOT LAST THERE.

Heavy workload but it's fun to work with team

After going through multiple managers/supervisors and reorgs. Management become HORRIBLE. EMPO started to become "women empowerment" but instead of being a leader and a mentor, the women become very unprofessional, contradicting and micromanaging of their direct reports. Retention became HIGH as soon as the director came on board. Spoke of no working from home policy but did not set a good example for their team. Spoke badly about their employees to other colleagues. Management did not want to take responsibility for their actions and blame employees below them for projects that goes wrong. Would say one thing but then says another.

The con's are they are VERY strict, it almost feels like a jail. When calls are slow we can barely talk to our neighbors. You can talk a little to the one beside you, but don't dare turn around and talk to the one behind you. There are cameras everywhere and they will come to your desk and approach you. You are being watched ALL the time. Examlle: A lady was lleaning back in her chair when calls were slow, 5 minutes later the big boss came to her desk and told her to sit up. Yes, literally. It is not a team environment, you basically feel isolated and alone. You can only eat hard candy at your desk and a closed drink..Forget anything else. This company has a high turn over rate. I was so excited until I realized a lot if the negative reviews were true. I lasted only 2 months there. I ended up getting a job at a much better job who makes you feel valued and not like your in jail. It also has a great team environment. I do not regret leaving Incomm. Only work at this place if you are desperate and need the money.

-HR and upper management could do a better job of compensating employees who have worked their way through the ranks. HR has a rule that you cannot make more than a 15% increase within a year, regardless of what the budget is for a role. Some managers can get them to go a bit higher, but this puts internal candidates at a major disadvantage when moving up the ranks. -Most of the time business as usual is organized chaos. This makes things especially difficult for customer facing roles when you also have little information to share with customers to reassure them. -Internal teams who are not customer facing have little sense of urgency. SLAs are often not met. -The Channel Solutions team is very difficult to work with. -Resources are very misaligned. There are people who barely have enough work to fill a 20 hour work week, while you have others working 60-70 hours. -On your last day, HR will literally confiscate your laptop bag and give you a trash bag to take your stuff home. So be sure to bring a backup on your last day.

- Everything would take forever to do. There was a chain of command that would be followed, and I feel that I would not be trusted to do the simplest of tasks. - Communication within the department seemed lacking. - Always ran out of meaningful work to do, almost always having to end my days earlier. - Was hired directly, but managed through a hiring agency, which was very annoying.