InComm reviews about "team"

64% positive business outlook

Reviews by job title

118 reviews
3.0
Jan 30, 2019

Management & Healthy Lifestyle Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When you have the right manager fighting for you and the team, everything is possible. A healthy lifestyle is promoted by the company with the gym, exercise class options, and fitness challenges through the year.

Cons

Each management team and style is different. Some departments/ teams are allowed to work from home one or more days. Other teams are not given a work from home option unless there is a personal emergency. I have found that some managers are too involved and do not support their teams to lead nor provide suggestions.

1.0
Mar 17, 2018

Run away

Anonymous employee
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CEO approval
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Pros

The GM in the Portland office is smart and caring. However, he's limited in power by the Atlanta leadership. Staff within the Portland office is great as well, but also limited in influence.

Cons

Incomm is led by a nepotistic team from Atlanta. Staff are treated as disposable commodities. Yelling and cursing at employees is the norm. The company is extremely tight fisted, while the majority shareholder flaunts his new yacht(s).

3.0
Nov 2, 2017

Fraud Analyst

Recommend
CEO approval
Business Outlook

Pros

- You are given a chance to prove yourself as an employee to management - Micro managing does not occur - perform your work and continue to expand your knowledge of the business and you will succeed - Learning different platforms and programs may not be for everyone but to some they are easily grasped (ask questions and you will receive help - do not pretend as if you know something - this will result in more work for everyone else) - The managers door is always open and the COO knows everyones name and greets them every morning - There are supervisors who really listen and allow you to voice your opinion - Managers/Supervisors understand family emergencies - Work is not overwhelming - be organized and priortize your work well and you will succeed - Many employees are a pleasure to work with - Once you establish a relationship with merchants/third parties/coworkers from different locations, they will depend on you and trust in you - This is a 24 hour business - the day hours are great - it all depends what an employee is looking for but there are three shifts - day, afternoon and night - Employees are required to work holidays around peak season (Thanksgiving, Christmas Eve) but you will receive holiday pay - Casual attire is allowed

Cons

- Communication needs to improve within the departments and within each team - Favoritism needs to stop - There are employees who perform minimum work and get away with it whereas other employees who work ten times harder and come in on their days off are not even recognized for employee of the month - The training has been improved but employees personalize their own way of doing their work (for example: the lack of professional etiquette in composing emails) - Some people will attempt to sink you if you perform a mistake - The connectivity issues and IT issues in general hardly improve - Foul language/profanity is common in regular conversations between co-workes which is distracting and not professional - Some employees have been hired due to someone knowing them but they are not qualified for the job and tend to create more work for other employees

3.0
Feb 5, 2018

IT Systems Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable compensation and nice team

Cons

Management changing too fast

4.0
Mar 28, 2018

InComm

Recommend
CEO approval
Business Outlook

Pros

I have been at InComm for about 3 years. Over the course of my career I have progressed from Intern to Full Time Change Manager I. Starting as an intern I was able to experience the culture, workload and management styles. Culture. Throughout the IT organization I have met several people who all coexist together on a daily basis and have rarely encountered conflict among coworkers. The staff here is friendly to get along with and respectful of each other. Most teams are able to find a work life balance and manage their time. Workload. There are several teams that are subject to work after hours, weekends, extra time then other employees. Being a change manager, I work an hourly rate in order to make-up for the additional hours I work outside the 40 hours a week. Some teams still follow the regular salary paychecks, but I am not an expert on pay. I've noticed teams with heavy workloads are often able to work with their managers to find a solution that is fair to them for working additional hours. Management. I have yet to have a bad experience with a manager here. This is in reference to personal relationship with them and working relationship. The managers here have your back and are understanding to you life, your situations, etc. As far as benefits do I do not have much to compare it to. PTO - 3 weeks, and an additional week after 5 years Insurance - as far as I am concerned, all insurances companies are pricey, so it's nice to be offered coverage WFH - no official policy. Some managers are lenient on this though.

Cons

During my time at InComm, we have gone through several organization changes. When big changes are made, employees tend to respond a little chaotically. I believe management needs to make sure to keep communication flowing between teams to ensure that teams continuing working together the way they need too. This isn't necessarily a con, they are communicating but with so many people the message gets lost. Luckily, the company hosts a town hall to try to keep employees up to date. This resolves some of the chaos, but people are still taken back and during the change it gets a little difficult. Pros to the con -- positions are opened up within the company.

3.0
Nov 17, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great bright people - Nice headquarters (at least on the main floor) - Convenient location in downtown - Decent 401k match - Interesting products - Easy going, cushy, repetitive. It's pretty easy to come here and coast until you retire for decent pay. It just wasn't the right time in my career to coast. Work-life balance For the entry level roles like mine, it was pretty cushy and easy going. EXTREMELY nice work/life balance! I almost NEVER stayed over. I learned the job, did it quickly and headed out so that I could get home on time. It was easy to arrive between 8 and 9 and expect to go home at 5. Most people packed up and were out by 5. You can get home at a reasonable hour and not take your work home (again if in an entry level role).

Cons

- healthcare plans are quite expensive for PPO - wages are a bit low (but honestly especially for entry levels. Many of them don't require much stress and effort so it balances out) - imbalance in work (if entry level, there are little to no responsibilities and pretty boring after a while; if mid to senior: your work hours might be long) - lack of flexibility/work from home opportunities. One a month goes a long way. But sadly, many of the managers are old fashioned and want to look their team in the face

2.0
Apr 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Most of the mid-management and general workers at InComm are excellent at their jobs and genuinely good people. Some teams are well run and those managers insulate their employees from the worst of upper management. "Pit-bull" legal department.

Cons

Autocratic management style. It uses acquisitions to cover operating losses and inefficiencies. Massively high turnover in the IT dept., over many years, which makes everyone else's' job more challenging. No reward for high performance. Don't bother going the extra mile, it won't get you any financial reward. Violates it's own HR policies. Women and minorities are generally not promoted or rewarded for their work. Others reporting repeated inappropriate behavior resulted in them being blamed, marginalized, and either quitting in disgust or gradually being forced out. Snap, emotionally driven, business decisions are periodically made by the CEO and everyone from EVP down just gets to deal with the impact and fallout.

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